Let’s get you moving.

What to include

Tell us the email address you use to sign in, what you were trying to do, and what happened. If you attach a screenshot, hide client information first.

Never email passwords, sign-in codes, payment-card details, API keys, or a full client-data export unless support has arranged an appropriate secure method.

Request trial access

During the initial rollout, trial access is by invitation. Email support with the subject “Trial access” and the email address you want to use. Receiving a reply or starting a free trial does not authorize a subscription charge.

Account access

Sign in to your workspace. Use the same sign-in method you used when creating the account. If you used Google sign-in, use that option again.

Billing & cancellations

If you have a paid subscription, include its account email and tell us what you need to change. Do not send card details. If your Account page provides a billing-management link, you can use it to manage payment details or cancel.

Data recovery

Contact us promptly and describe what is missing and approximately when it changed. Avoid repeatedly importing or overwriting information while the issue is being investigated. Recovery depends on the data and recovery copies available; a complete restoration cannot be guaranteed.

Privacy requests

To request access, correction, export, or deletion, email support with the subject “Privacy request.” We may verify your identity and authority over the workspace before acting. Read our Privacy Policy.